“Thanks Ed! You are the man! Just wished every vendor had an ED!!”

Email to Standard-Knapp Parts Manager Ed Bartus
Byron Bickett, Maker’s Mark Distillery, Loretto, KY

“The machine is the most efficient piece of equipment in our line.”

Riba Foods, Houston, TX

“Standard-Knapp should teach courses in customer service.”

A valued Standard-Knapp customer

“Appreciate Standard-Knapp’s hard work and excellent customer service on this machine build. Thanks!”

Maintenance Manager
Domestic manufacturer of high performance lubricants

“Thanks, Ed!  Can’t thank you enough for all the help you have been [with parts & service].  Of all the vendors you have far & away been the most helpful & responsive  during this project!”

Utility Manager
A global manufacturer of consumer and professional cleaner products

“We love your equipment. The quality and customer service your team delivers has been exceptional. We are very happy with Standard-Knapp. We will be installing a new line hopefully this year, and most definitely will purchase another machine from your company. I do talk highly to other vendors about your company’s service and dependability.”

Anthony Coronado
Bottling Supervisor, O’Neill Vintners and Distillers

“Standard-Knapp’s service team has been excellent to work with over the years. We’ve established great relationships with their mechanics, who all have been willing to help us out over the phone if we ever found ourselves dealing with an unfamiliar problem. We will definitely be looking to Standard Knapp once again to provide us with another great tray packer!”

A well-known producer of specialty gourmet sauces

“Our team was very satisfied with serviceman David’s knowledge and helpfulness. He took the time to show them numerous things that they were never aware of, and fixed a few things that will help us for now. He took many videos and notes to share with your team upon his return. Thank you for the efforts that have been made so far to get this machine up and running better.”

Adam Authier
Operations Manager, Wis-Pak

“The install went much better than I had expected. I scheduled the line to be down all week, but the whole thing literally took 2 days, start to finish. Our old packer was out Tuesday morning, and we ran 1800 cases of beer after lunch on Thursday. Boom! Amazing! And we’ve been running full speed ever since. Very happy and impressed with Standard Knapp!”

Brian Evens
Plant Manager, Southern Tier Brewing Company